Associate (Service Coordinator), Fleet Services
(Based in Taman Shamelin Perkasa)
Responsibilities
- Coordinate service appointments and manage the scheduling of fleet service appointments, ensuring a seamless process that meets customer expectations and service timeline.
- Plan and coordinate to ensure fleet vehicles are received as scheduled and all maintenance tasks are completed in a timely manner, contributing to the smooth operation of our fleet.
- Enhance service efficiency by facilitate the scheduling and optimization of work schedules and processes, aiming to improve customer retention rate through efficient service delivery.
- Analyze fleet utilization by monitoring fleet condition and utilization to develop productivity schedules and maximize fleet performance.
- Collaborate with relevant parties to track maintenance requirements, manage recalls and ensure compliance with warranty and safety standards.
- Maintain accurate service records by updating into system, ensuring accuracy and completeness in documentation.
- Generate and maintain detail fleet event reports, provide valuable insights and update to management on a monthly basis.
- Contribute to a collaboration culture by engaging with a dynamic and supportive team where your contributions are recognized, fostering a culture of shared success and continuous improvement.
- Pursue professional growth by taking advantage of opportunities for career development and skill enhancement within our organization, playing a pivotal role in our commitment to operational excellence.
Requirements
- Bachelor’s Degree in Business Administration or equivalent
- Possess good communication and interpersonal skills
- Proficient in MS Office applications
- Fresh graduate is encouraged to apply
Job Features
Administration / Operations